Privacy Policy

Last updated: October 2025

Primal Sound values your privacy and is committed to protecting any personal information you share with us. This policy explains what data we collect, how we use it, and your rights under UK GDPR.

1. Who we are

Primal Sound is operated by Sarah Westwood, providing drumming, soundbath and wellbeing sessions for corporate, community and educational settings across the UK.

Website: www.primalsound.uk
Email: info@primalsound.uk

2. Information we collect

We may collect and store:

  • Your name, email address and phone number when you contact us or make an enquiry.
  • Company or organisation details if you request a quote or booking.
  • Optional information you provide in forms or feedback.
  • Technical data such as IP address, browser type and cookies (see below).

3. How we use your information

We use your details to:

  • Respond to enquiries and manage bookings.
  • Send session information, quotes or invoices.
  • Share news or updates only if you’ve opted in to our mailing list.
  • Improve website performance and visitor experience.

We never sell or share your data with third parties for marketing purposes.

4. Email newsletters

If you sign up, your details are stored securely in our mailing-list provider (currently Mailchimp / other provider).
You can unsubscribe at any time via the link in each email or by contacting us directly.

5. Cookies

Our website uses basic cookies and analytics tools to monitor traffic and performance.
You can adjust cookie settings through your browser. Disabling cookies will not affect access to our main content.

6. Data storage & security

All information is stored securely on password-protected systems.
We keep enquiry and booking records for up to six years (for business and accounting purposes) and delete older data responsibly.

7. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing at any time.

To exercise these rights, email info@primalsound.uk

8. Updates to this policy

We may occasionally update this policy to reflect new regulations or services. The latest version will always appear on this page.

Contact

For any privacy or data questions, please email info@primalsound.uk